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· Posted on
August 26, 2024

Uber puts the breaks on Uber CarShare as it learns the hard way that this isn't the next UberEats

Uber has announced it will shut down its Carshare business.

What's the key learning?

  • Uber realised that the acquisition of CarNextDoor proved to be more costly in the long run after encountering various challenges.
  • So instead, they'll be focusing on rental partnerships with Hertz, Avis and Budget instead.
  • It’s a timely reminder that even with a well-known brand and significant investment, it’s hard to convince people to change long-standing habits.

👉 Background: Uber is the US-startup that started with ride-sharing services, and has since expanded into Uber Eats, scooters and even helicopters. In 2022, Uber acquired Australian car-share business CarNextDoor for $105 million and renamed it as Uber Carshare.

👉 What happened: After less than 2 years, Uber has announced it will shut down its Carshare business. It was betting that Australian customers would want to make money renting out their cars.

👉 What else: Uber even called car sharing "the great next disruptor of Australian transport". But it was not to be. Now this will go into the history-books of Uber as an acquisition-gone-wrong.

What's the key learning?

💡Disruptive business models can be exciting, but they’re not always easy to implement, especially when they require significant behavioural shifts.

💡When Uber acquired CarNextDoor, it said more than 59% of Australians were driving less frequently due to the cost of driving. They believed car-sharing would be the solution.

💡But Uber didn’t see the results it expected from this acquisition. There were a number of challenges in the way, such as:

  • Increased cost of insurance
  • Vehicle theft
  • Car damages

This created more headaches for Uber and turned them against pushing this model globally. Sometimes, it’s just easier to call a car than share one.

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