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· Posted on
September 9, 2024

LiveNation faces the music as Oasis' 'supersonic' ticket prices spark investigation

Regulators in the UK and worldwide are questioning the legalities of LiveNation's dynamic pricing.

What's the key learning?

  • Best example of dynamic pricing is when, for example, tickets for a Saturday night concert in a major city might be priced much higher than a mid-week event in a smaller town.
  • Dynamic pricing is adjusted depending on the demand for the service or product.
  • As dynamic pricing has been seen as generating additional revenue, we might see more of this in the future — unless companies are able to prove its legality.

👉 Background: This one starts with UK rock band Oasis, one of the biggest bands of the 90s. The two band members and brothers, Liam and Noel Gallagher had a fallout in 2009. Now, 15 years later, they’re getting the band back together for a UK and Ireland tour!

👉 What happened: Last week, the tickets for the concert went on sale on Ticketmaster and fans waited up to 10 hours for a £135 ticket…but when they got to the ticket page, the seats were more than £350 because “tickets were in demand”.

👉 What else: Ticketmaster's owner LiveNation re-priced the tickets at 'market value' because of high demand. This is LiveNation's new pricing model, which it plans to expand globally including in Australia. But it's got regulators in the UK and worldwide questioning whether dynamic pricing should be legal.

What's the key learning?

💡Dynamic pricing is the idea that prices of a product or service can vary throughout the day or week - depending on the fluctuating demand.

💡This allows companies like Ticketmaster to maximise revenue by charging higher prices during peak demand periods and offering lower prices when demand is lower.

💡In Australia, dynamic pricing is legal as long as prices aren't misrepresented. For example, airlines price their flights differently at different times of the day. And while not all artists are fans of dynamic pricing - like Taylor Swift or Ed Sheeran, it's expected that we might start seeing more of it in entertainment.

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