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· Posted on
March 24, 2025

Coles and Woolworths dodge a break-up, but the ACCC's watching like a supermarket attendant at the self-checkout

Late last week, the ACCC’s 441-page report was released as well as its 20 recommendations, but there was no recommendation to break up Coles and Woolies.

What's the key learning?

  • Ever since the cost of living has impacted the lives of the consumers, and then affecting companies, businesses need to find ways to manage its costs to keep afloat.
  • Of the strategies used is the coined term "shrinkflation" which means a product price remains unchanged, but there will be a noticeable reduction in either size and quantity.
  • The ACCC is onto Coles and Woolies after several pricing scandals in the past, so these two giants need to shape up or risk getting broken up to level the supermarket playing field.

‍👉 Background: Coles and Woolworths are the big kahunas of the Australian supermarket industry with more than 65% of the market share — or as the ACCC calls them - the "oligipolies" of the supermarket world. In January 2024, the ACCC, the competition watchdog began investigating the supermarket chains, with a very real threat that they could have been forced to break up to make the supermarket industry more competitive.

👉 What happened: Late last week, the ACCC’s 441-page report was released as well as its 20 recommendations. In the report, the speak about how Coles and Woolworths are:

  • Some of the most profitable supermarkets in the whole world
  • Sitting on undeveloped land for many years to “land bank” and stop competition on their turf
  • Increasing “shrinkflation” to obscure pricing transparency.

👉 What else: Buuuuut there was no recommendation to break up the big dogs - despite the ACCC’s known frustration with how the industry operates. Next minute: the share prices of Coles and Woolies both jump over 5% as their oligopoly status remains intact...for now.

What's the key learning?

💡Shrinkflation is when a product gets smaller but the price stays the same (or even goes up!) — like when you open a bag of chips and realise it’s 80% air and 20% regret.

💡It’s a sneaky tactic used by companies to protect their profit margins without technically increasing shelf prices. Instead of charging more for a block of chocolate, for example, they might reduce it from 200g to 180g — hoping consumers won’t notice the change.

💡But the double whammy is even worse. A real example is Jif bathroom cleaner which was $2.50 for 700ml in 2022, but by 2024, it was $4 for 500ml — that’s 60% more expensive for 40% less Jif. And the ACCC ain’t happy about this one little so they want clearer labels so shoppers aren’t bamboozled at the checkout.

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