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· Posted on
July 29, 2024

ChatGPT’s OpenAI is coming after Google Search with its new feature SearchGPT

OpenAI has hit Google directly where it hurts - it's cash cow search business - after launching SearchGPT.

What's the key learning?

  • More than 20 years ago since Google search has been the top search engine online by internet users so this is a habit that might be quite hard to break.
  • Although SearchGPT offers a different kind of approach, it needs to be able to streamline its results or make a "clean" and precise response to a request.
  • Otherwise, it will just be nothing but a search engine for a bunch of links that has no benefits for the user and the website, making them go back to howthey used to do it - Google it up.

👉 Background: In November 2022, OpenAI released their first publicly available AI product, ChatGPT 3. Since then, the tech giants have been racing to get their own AI products out there… like Google’s Gemini and Meta’s Llama.

👉 What happened: Now, OpenAI has hit Google directly where it hurts - it's cash cow search business - after launching SearchGPT, a search feature that gives you “timely answers” to questions.

👉 What else: People are already starting to call this the Google “killer”. But, SearchGPT is going to have to do more than just compete with Google, it also needs to compete with its public perception of killing media businesses.

What's the key learning?

💡Business success not only requires conquering market competition but also public opinion.

💡The idea behind AI-searches is that it provides a written overview of your request, as well as links. But many websites and publishers are concerned that AI-generated overviews could cannibalise traffic to their sites.

💡In fact, one study found that some AI-generated overviews could negatively affect about 25% of publisher traffic because it de-emphasises article links. So for SearchGPT to take on competitors like Google, it also need to wage a PR battle for consumers.

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